Orders Page

1. Log-in to the portal and select an account (Company) you wish to submit data for, typically you will have only 1 option.

2. Once logged in you will be redirected to the “Orders“ page:

On that page you will see all of the orders e.g. shipments that have been created, screen offers a table view of the data with the following columns:

• Manifest - the name of the manifest file.

• Reference Number - a unique identifier of a shipment from your system.

• Carrier number - Carrier Tracking number assigned by the Last Mile carrier.

• GTS number - GTS internal reference number.

• Created - date and time of order creation.

• Status of the order:

  • NEW - The order has just been created in the system.

  • PROCESSING - The order is being processed by the system, e.g. data forwarded to Last Mile carrier and label is being created.

  • FINISHED - Process successfully finished.

  • FINISHED WITH ERROR - Process finished with errors and requires your attention to resolve the problem.

This is how this screen looks with some data present:

1. Print label button on the right hand side allows to print the label for the particular order.

2. Checkbox on the right allows you to select an order, after selection all necessary orders you can click “Print Selected Labels“ on top right to print the labels for selected shipments.

   

3. In the top left corner you will see a search bar and directly right from it is a drop-down where you can choose your search criteria “File name“, which is a manifest file name or “Reference Number“. Selected elements are preserved between searches.

If the order has status Error you can click onto it to see the details of the error, Order errors are separate from Manifest errors and show errors received from Service Providers (UPS, DPD etc) if you do not understand the error source, please contact support for help.

Uploaded manifests page

Uploaded manifests page shows the history and statuses of the files you have uploaded into the portal. You can see the file name and status, we recommend using unique file names each time you upload a file, but that is not required by the system.

When the “Additional Options“ button is clicked on the right side of each of the uploaded manifest rows, two functions will appear.

”Print All Labels” - opens all of the labels for this manifest as a single pdf file.

“TN Mapping Report” - creates and excel file with 2 columns “Client Reference Number“ and “Carrier Tracking Number“, this function was created to easy the mapping of carrier tracking numbers for clients not using an API.

Above-mentioned functions are only available for manifests in status “DONE“, e.g. successfully processed.

In case of something going wrong you will see status ERROR next to your manifest, which would indicate that an error has occurred, you can click onto the manifest with error to see the details